Return Policy

Returns & Refunds

At Madison Boutique Charleston, we want you to love every piece you order from us. However, if something isn’t quite right, you have the flexibility to return your item within 30 days of receiving your order.

How to Start a Return

To begin your return, please contact our customer care team at info@madisonboutiquecharleston.com 
We’ll provide you with detailed return instructions and the correct return address.

Return Conditions

To ensure a smooth return process, please make sure that:

• Items are unworn, unused, and undamaged

• Items are returned in their original packaging

• All original tags and labels remain attached

We reserve the right to refuse returns that do not meet these conditions.

Return Shipping

Return shipping costs are the responsibility of the customer, unless otherwise agreed.
We recommend using a tracked shipping service so you have proof of return delivery.

Refunds

Once your return has been received and inspected, we will process your refund within 7 business days.
Refunds are issued to the original payment method used for your purchase.

Need Assistance?

If you have any questions or concerns, we’re always happy to help.
📧 Email us at: info@madisonboutiquecharleston.com

Thank you for shopping with Madison Boutique Charleston — your trust and satisfaction mean everything to us.